Frequently Asked Questions

Frequently Asked Questions

All your questions, answered.

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How does the process of ordering and receiving the visuals work?

We have a simple and easy process to achieve your vision:

1 - After ordering your package, you fill out a short customization form detailing your specific needs and requests for your images.

This can include things like story/scene content, locations, characters, styles, framing, color schemes, props, visual inspirations, and any specific elements you would like included.

2 - Once we receive the form, our state-of-the-art AI will analyze your requests and create bespoke photorealistic concept art that fits your vision.

Our team of Vision Curators will review and refine each image before emailing your full order within 3 business days.

3 - You will then be able to review the art and ask for any necessary revisions before the final photos without watermarks are delivered.

You can use your character portrait in whichever ways you like - including in your pitch decks, development, and production!

The entire process is fast, efficient, and secure.

For a more detailed overview with practical examples, you can see our "How StoryVision Works" page.

Can you provide a portfolio of previous work?

You can find here many examples of our previous work. Testimonials are also available throughout our site.

How long does it take to receive my StoryVision order? How much does it cost?

We provide you with your photos within 3 business days of receiving your completed customization form.

Larger or complex orders may require extra time.

For pricing, please see here for our packages.

Can I ask for revisions or adjustments to the art?

Yes. When you receive your initial batch, you can request adjustments to any images within a certain timeframe, which is then followed by a revised batch that is also adjustable.

Our state-of-the-art AI technology generates unique images based on your specific parameters and criteria, so the clearer your vision and specifications, the faster we can provide you with the quality photos you are looking for.

We want to ensure complete satisfaction with the final product and are willing to work with you to make any necessary changes. If you're unhappy with what we provide, we'll refund you.

What is your refund policy?

If for any reason you are not completely satisfied with the images we provide during the customization process, we will work with you to make any necessary revisions, or issue a refund if needed before watermarks are removed.

See our Refund Policy page for more details.

Are there any limits to what I can ask you to produce?

Given how photorealistic our images are, there may exist certain restrictions based on legal or ethical considerations.

For example, we do not create content that is discriminatory or hateful.

When it comes to real people's likenesses, we advise that any requests should be made with caution and consideration for the individual(s). No nudity, gore, or graphic material will be made with real people's likenesses.

Please also note that our current focus is live-action stories featuring human actors as main characters. While we are able to generate a wide range of concept art for a variety of projects, we reserve the right to decline those over-reliant on original CGI characters, animation, or animals.

We can create concept art for creatures and animals (e.g. aliens, zombies, werecreatures, bears, dogs, etc.), however we cannot accept revisions on non-human characters beyond reasonable requests.

Where can I use the photos I order from StoryVision?

Your photos are yours to use.

Our art is high-quality and tailored to your specific needs and vision, making them a valuable asset in any environment, including your development, pitching, and production process.

Our clients mostly use the photos in a professional creative setting - such as inspirations for your script development, in your pitch documents or decks, when presenting your project to any decision-makers (producers, studios, buyers, etc.), with your representatives (agents, managers, etc.), and/or during pre-production of your project like with set or costume designs.

Keep in mind that if you want to use someone's actual likeness in the art (e.g. you ask us to include a real established actor), the photos we provide will be so realistic that you may need to obtain that person's signed release if you want to use their image for public commercial use (i.e. public advertising, magazine ads, television commercials, etc.). We are not responsible for obtaining any releases or permissions for uses beyond the private development and pitching of creative projects.

How many photos can be made for a single project?

As a guideline, we recommend a maximum of 10-12 images per project outside specific needs (character portraits, set design, etc). This allows for a good variety of different visuals while also keeping costs manageable for you.

That said, we understand that every project is unique and may require a different number of images - especially for studio-level productions or complex stories.

If you need a larger amount of images than the ones we offer publically, we are more than happy to discuss your specific needs and work out a package that best fits your project. We pride ourselves on our flexibility and ability to work with our clients to ensure their satisfaction.

What dimensions and file formats are the photos I receive?

When you fill your customization form, you have the option of selecting which aspect ratio you prefer.

Mood boards, action shots, and environments are typically created in either 1.9:1 Digital IMAX/DCI 4K aspect ratio (up to 7782x4096px) or 16:9 Widescreen (up to 7282x4096px).

Character portraits tend to be 1:1 square aspect ratio (up to 4096x4096px).

Image files are in PNG and JPG format.

We are also happy to accomodate if you have a different aspect ratio or image format for your project than those listed.

Are the photos actually customized for me? Will anyone get the same ones?

No one else will ever have the photos you are receiving. They are yours only.

Our algorithms take into account the unique details of your project and the vision you have for it, ensuring that the photos we provide you are one-of-a-kind and tailored to your specific story pitch.

We do not re-use or re-sell any photos we provide you.

How does the AI ensure the images are unique and not just stock photos?

Our state-of-the-art AI uses a combination of generative algorithms and machine learning to create unique photos that are tailored to your specific creative needs and requests.

We use an extensive and diverse pool of visual references and styles, including by training our own generative models, to ensure that each photo is one-of-a-kind and not just a rehashed stock image or the copy of someone else's.

We also have a team of human curators who review and approve each image to make sure that they are high-quality and fit your vision.

Why is StoryVision better than online image generators?

Creating a captivating and visually stunning story requires more than cute novelty.

Unlike cheap online generators, we combine the power of cutting-edge AI technology with the expertise of human curators to bring your vision to life with customized, photorealistic concept art.

With us, you don't have to waste time searching through generic stock images or crafting a convoluted prompt to get subpar visuals. Instead, you can trust our team to understand and execute your vision, delivering you bespoke art that perfectly fits your story with maximum impact.

Also, unlike public image generators, our service is private, safe, and secure - ensuring that your vision remains confidential and protected.

Why is StoryVision better than a professional illustrator or concept artist?

We understand that cost, quality, and time are all important to you. Hiring a good artist takes weeks of extra work and several hundreds (or thousands) of dollars for a few images.

We offer a unique value proposition by utilizing advanced AI technology to create life-like customized concept art at a fraction of the cost.

We also provide a level of consistency and speed that is not possible with any single artist. Ultimately, our mission is to give creatives like you an impactful and affordable option to bring your stories to life in a way no one else can.

Your service seems very affordable for the quality you provide. What's the catch?

There is no catch.

While we may increase prices in the future, our priority is to make our service accessible for all writers and creatives - so you can have the visual concept art you need to enhance your story without breaking the bank.

We believe in providing high-quality, customized AI-generated concept photos at a fair price. Additionally, we are always working to improve and update our technology to deliver the best possible results for you.

Bring your story to life with state-of-the-art technology.

Time to revolutionize the visual potential of your story with our bespoke work, made just for you.